Aumoria · Support

How can we help?


Most questions are answered below. If you can't find what you need, send us a message and we'll get back to you within one business day.

How does the Legacy Book actually work?
You record voice memos answering prompts at your own pace, upload them through your private customer portal, and we transform them into a handcrafted hardcover book. There's no deadline, no minimum, and we do the heavy lifting on editing and design.
How long does shipping take?
Forever in Words products ship within 1–2 business days from Perth. Australia Post delivery is typically 2–7 business days depending on your location. The Legacy Book takes up to 4 weeks after you approve the final draft to allow time for printing, QA checks and shipping to your door.
Can I send a Legacy Book or gift directly to someone?
Yes. On any product page, you can send a gift voucher to your loved ones.
How much does a Legacy Book cost?
The Legacy Book is a single one-time price that includes everything: prompts, your private portal, editing, design, and the finished hardcover book delivered to your door. The current price is shown on the product page. We also accept Afterpay if you'd like to spread the cost.
What's your return and refund policy?
Forever in Words physical products can be refunded if returned unsused within 30 days of receiving the item. We offer a 100% Money Back Guarantee for the Legacy Book. You can cancel for a full refund at any time during the book creation process. If you don't love your Legacy Book, let us know within 30 days of receiving it and we will refund you in full. Full policy here.
How do I upload my recordings?
After purchase you'll get an invitation to your private customer portal at portal.aumoria.com. You can upload voice memos directly from your phone or computer, one at a time or in batches. Most common audio formats are supported.

Still have questions?

If you couldn't find what you were looking for, or you're not sure if Aumoria is right for your situation, just send me a message. I'm happy to help you figure it out.

nada@aumoria.com Reply within 1 business day
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