Everything you need to know about how your order reaches you, and what happens if something isn't right. If you'd like to talk to a real person, email me at nada@aumoria.com.
The Legacy Book
Shipping & delivery
The Legacy Book is a custom-made hardcover, so the timeline is different from our other products.
Once you approve your final proof, allow approximately 4 weeks for printing and delivery. Your book is sent to us first for a personal quality inspection before being carefully packaged and shipped to you.
Within Australia: Free shipping included
International: Calculated at checkout
There's no deadline to submit your stories. Your portal stays open and we hold your place until you're ready.
Returns & cancellations
We offer a 100% Money Back Guarantee for the Legacy Book. You can cancel for a full refund at any time during the book creation process. If you don't love your Legacy Book, let us know within 30 days of receiving it and we will refund you in full. Email me at nada@aumoria.com
Forever In Words (Journals & Letters)
Shipping & delivery
Your order is packed and dispatched from Perth within 1-2 business days. Delivery within Australia takes 2-5 business days from dispatch.
Australian orders over $100: Free shipping
Australian orders under $100: Flat rate $10
International: Calculated at checkout
You'll receive tracking by email as soon as your order goes out.
Returns
If you're not completely satisfied with your Journal, Letter Writing Set or Gift Set, contact us within 30 days of delivery and we'll arrange a full refund.
Items should be returned in their original condition. We'll share return instructions when you get in touch.
Damaged in Transit
Every order is inspected by hand before it leaves us. In the rare case yours arrives damaged, email me at nada@aumoria.com within 7 days of delivery with a photo, and I'll send a replacement at no cost.
Nothing in this policy limits any rights you have under the Australian Consumer Law. NDSB Pty Ltd trading as Aumoria, Perth, Western Australia.